The Quickest Way to Obtain a Birth Certificate

In April 24, 2014

Birth Certificate | Quickest Way To Obtain Birth CertificateYour child is about to register for kindergarten and you’ve just realized you don’t have a copy of his birth certificate, or your teenager is ready to apply for her learner’s permit and her birth certificate is nowhere to be found. If you need a copy of their certificate sooner rather than later, you have a few options. Surprisingly, the quickest way to get an official birth certificate may not always be the most convenient.

In-Person

Technically speaking, applying for and picking up a birth certificate in person is the fastest way to get your hands on a copy. But, there are plenty of drawbacks to going to your state or city’s office of vital records in person. First of all, your family might not even live in the same state your children were born in or might have moved away from the city where your children were born. In that case, traveling to the office in person isn’t always practical or a time-saver.

Even if your family has stayed in the same city or state where the kids were born, heading down to the office of vital statistics might not top your to-do list. When you have to balance the kids’ school and extracurricular schedules, your work schedule and everything else, going in person to pick up a birth certificate, even if it means the certificate will be in your hands in a few minutes, can be more of a hassle than it’s worth. There’s also no way to know what the lines will be like on the day you go. You could end up going on the same day everyone else does and have to wait in line for several hours.

Online is Convenient

Really, the most convenient way to get an official birth certificate is to order it online. As long as you have all the details you need, such as your child’s full name along with place and date of birth, the process of placing an order only takes about 10 minutes.

When you order online through an authorized service, the time it takes your order to process depends on the city or state of birth. For example, if your child was born in Austin, it typically takes about one to two business days for a request for a birth certificate to process. If you’re ordering a birth certificate from Seattle, the average processing time is about two or three business days.  Most agencies can typically process these requests within just a few days, although some may take a bit longer.

Shipping Options

Rather than waiting for the certificate to be sent by first class mail, you can choose express shipping (such as UPS Air) for an added fee if time is of the essence. Along with a faster delivery time, choosing express shipping offers a bit more security allowing you to track the progress of the certificate as it makes its way to your door. When the certificate is delivered, you’ll have to sign for it, which means you don’t have to worry that it was lost during shipment or that it ended up in the wrong hands.

If you don’t want to pay extra for express shipping, your certificate can be shipped using first class mail. While you might save a bit of money, regular mail shipping can up to 10 days longer until  you receive the certificate copy. It also does not provide as much security, tracking, or insurance as express shipping.

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99 Comments

  1. Great post. I used to be checking continuously this weblog and I am impressed! Extremely useful information specifically the ultimate section 🙂 I deal with such info a lot. I was seeking this certain information for a long time. Thank you and best of luck.

  2. I ordered a birth certificate via the Indiana State Department of Health recently and chose the UPS Next Day air option precisely because I wanted the security of tracking. ISDH sent me an email that my order was fulfilled, along with a tracking number. I was shocked when UPS told me my birth certificate was never in their custody. I sign back onto my email to see two follow up emails where ISDH stated ‘it has come to our attention that your order was put in First Class mail (regular postal service) instead of UPS as you requested.’

    ISDH issued a refund for the UPS Next Day air fees, but I wanted a reason why. I now have no idea where my birth certificate is, or when it will arrive. Because this was for employment purposes (which I noted on the application), I am now in a holding pattern with several job offers that I would not have been in if my order had been sent UPS Next Day Air as I’d requested. That holding pattern translates into earnings lost.

    So for anyone reading, there is no guarantee that the safety and security of tracking that you pay for and request will actually be honored or followed through. Be prepared.

    1. Thank you for your comment in response to our recent post about obtaining certificates quickly and securely. We hope that you have received your certificate, and if your order was placed through VitalChek we definitely apologize for the inconvenience you experienced. Our goal is to ensure all our customers receive their certificates as requested in a secure and timely manner. If you have any further concerns or questions, please contact our Customer Support team toll-free at 800-255-2414.

    2. People make mistakes? Hmm, thanks for the heads up.

    3. I want to just come in on foot and pick up old birth certificate. How much would that cost me.m y name is Shelby Marie Clark back then. So how much would it cost me to walk in and get it. My mother’s maiden name. Donita Arlene Woodward. My father’s was William earl Clark, he is deceased

      1. Hello Shelby and thank you for your question.
        The in-person/counter service cost will depend on what state you were born in. You will have to go into the state office or county office within the area you were born. If you have the option, going in person is the least expensive and typically the fastest route.
        If you would like to know the cost for your specific location please let us know and where that is and we’ll be happy to look that information up for you.
        Sincerely,
        Nichole H.

        1. What’s the cost for Houston texas

          1. Hello Jennifer. Thank you for your question. If you order your birth certificate online through VitalChek.com, you can find agency pricing information at: https://www.vitalchek.com/vital-records/texas/texas-vital-statistics. Please be advised that, in addition to the agency pricing listed at the provided link, there will also be a processing fee from VitalChek and a shipping charge (should you choose expedited shipping during the ordering process.)

  3. Less than a full work week and my birth certificate came to my door. Thank you so much! This was so important for my new job. As a single mom it’s definitely the most important thing. Thank you.

    1. Hello Ashley! We are so happy that we were able to assist. Please let us know if we can help you in the future with any of your vital records ordering needs. Have a great weekend! Thank you for choosing VitalChek, Nichole H.

  4. Hey am trying to get housing and I need this birth certificate asap please hurry its been almost a month.

    1. Good morning Jerrica,
      If you still live in the state you were born you can usually go in person and pick up your birth certificate, I suggestion calling the vital records office before you go in person (just in case). However if going in person is not an option you can order your certified birth certificate through our site http://www.vitalchek.com or call our office at 1800-255-2414 we are the leading provider in the expedited ordering of certified documents from the state vital records offices.
      Hopefully this information will help you. We wish you the best of luck.
      Thank you,
      Nichole

  5. VitalChek is a complete joke…..incompetence at it’s fullest!!! Made my request, spoke to a snippy (Gina) employee submitted all docs received a request for more info………my DL which I had already provided on-line and via facsimile….really, they needed it a 3rd time, feels like a stall tactic. Low and behold a 2nd request just came for more documentation…..so why didn’t Gina inform me of this……….next will be blood and a urine sample……..my 1st born is an adult already so I doubt they want her. Worse experience EVER!!! Will never use VitalChek again……..Lexis Nexis company…..so I’m really not surprised by the lack of customer service.

    1. Hello L. Gassett,
      Thank you for bringing this to our attention. We would like to apologize for the negative experience you encountered while using our service. If you would please send us an email including your order number to Vitals.Research@vitalchek.com we’ll be more than happy to assist you.
      Again, our apologizes for the negative experience you encounter.
      Thank you.

  6. I think this site is a fake. My birth certificate came with NO time of birth; which I have NEVER seen before. My state has the time of birth! I’ve ordered birth certificates before and I’ve NEVER seen no time of birth! I think they have these forms and just fill in the info that I gave them!

    1. Good morning Sharon- Actually it is up to the state what is listed on your birth certificate. The certificates come from the state you were born in, not from VitalChek. Most times they only list the required information or what they feel is needed. I can say I have seen this before. I ordered my Birth certificate from the state of Michigan a while back and it came to me with no time of birth, which was fine because the certificate I had my entire life never had it listed. I ordered it again a couple of months ago (the same way as before- through VitalChek.com) and the time of birth was listed. I was actually excited to see my time of birth since I had never seen it listed on any of the birth certificates I’ve had in the past. To find out why they didn’t list the time of birth on this certificate you can contact the Vital Records office that issued it.
      If you would like for us to reach out to the state agency for you please send us an email including your order number to Vitals.Research@vitalchek.com .
      Thank you.

  7. I’m from Texas. And I placed my order over 2 weeks OK. And it’s apparently still processing. Which I don’t understand. And they said the delivery after its processed will be 6 to 8 weeks. I need my birth certificate to get my passport before December. But at this rate, I’m not gonna have it until December.

    1. Good morning Sharonda- If you ordered your certificate through the VitalChek.com service please send us a direct email including your order number to Vitals.Research@vitalchek.com we will be happy to assist you.
      Thank you,
      Nichole H.

  8. I need mine the next day is it possible if I pay for ups air which is 19 dollars I will get it Tues if I order it Monday??

    1. Hello Danielle and thank you for the question.
      Depending on the state that you born in will determine how fast they are able to process your order. Each state has a different processing time. Please call our office at your earliest convenience so that we can look at the state you were born in to determine if this will make it to you with in your time frame. You can reach us at 1-800-255-2414.
      Thank you,
      Nichole H.

  9. I have ordered a birth certificate three weeks ago and I was told it was going to get 7-10 bussniess day to arrive and still I haven’t receive yet.i have lost two of my appointments for my son passport .I have called many times but no one gives a solution.they just tell you : You should have not order regular mail cuz they can not truck bla bla bla.So why is an option to get ot by 10 days on regular mail amd which I paid 40$ .Is not that I got it for free.This is not fare .And they do not give you a solution just wait 30 days to process another one cuz propably is lost or you can order another one and use ups shipping .Reallyyyyy.You are making my plans .This is how it works.Let’s giv
    e some money to Vital check .I am traveling with in two weeks to Europe so now I have to pay more for the passport to get in on time .I should have never used vitalcheck but this was my option at discharge paper from hospital

    1. We apologize for any issues you may have experienced with your order. In order to better assist you, please email us directly at Vitals.Research@vitalchek.com and one of our research experts will look into your specific situation. Thank you.

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  11. Vitalchek is a scam. Ordered my certificate and it of course as many of these comments indicated didn’t show up in the time frame quoted. I even paid for the expedited shipping with UPS/Tracking. Called the customer service number and after waiting approximately 20 minutes on hold reached a representative who told me that it was so far only 5 days late and they could send an email request to verify the status of the order with the State’s Vital Records Bureau but it would take another 5 days to hear back from the state. They claimed there was nobody they could call, no faster way to verify, and no manager for me to speak to to try and get better service. I so far think this company is an online scammer.

    1. Hello and we would like to apologize for the experience you had while using our service. If you would send us a private/direct message including your order number to Vitals.Research@vitlachek.com we will be more than happy to look into this further and assist.
      Thank you,
      Nichole H.

  12. THIS IS A REAL PUZZLE, I WAS BORN IN NEW YORK? I AM IN SENEGAL WITH MY PARENTS. I AM 18 YEARS SINCE SEPTEMBER MY PASSPORT IS NO LONGER VALID, FOR RENEWING IT AMBASSY NEED AN ORIGINAL BIRTH CERTIFICATE. I ORDER ON LINE FROM VITAL CHEK WHO ALSO REQUEST A VALID DOCUMENT. WHAT SHOULD I DO TO RETURN THE UNITED STATES SINCE MY PASSPORT EXPIRED. I NEED TO REGISTER AT THE UNIVERSITY. I HAVE A COPY OF MY BIRTH CERTIFICATE

    1. Hello Mohamed and thank you for your question.
      If you have placed an order through VitalChek please contact us at 1-800-255-2414 so that we can assist you with completing your order (if you have not already done so). If you are unable to provide proof of identity you may have to order directly through New York City via mail in request.
      Thank you,
      Nichole H.

  13. My son has been waiting for a birth certificate from vital ck . It has been 20 days. Very frustrating.

    1. Hello Sadie and thank you for reaching out to us. Can you please send us a private message including this order number to our direct email (Vitals.Research@vitalchek.com)? We will be more than happy to assist.
      Thank you,
      Nichole H.

  14. I have 2 questions:

    1. I am trying to get a passport for the the 1st time and I ordered my birth certificate and received it today. My question is when your system asks why I need the certificate, I chose “Self” instead of “Passport”. I know in order to get your passport, the birth certificate needs a “Raised Seal” which mine from state of ny does not have.

    So my question is: Can I stil use this to get my passport? Or do i need to order another and select “Passport” this time?

    2. My mom changed my name when i was 16, she passed away shortly there after. When she changed it she removed one of my middle names and changed my last name to her “MAIDEN” last name. I’ve been living with this name since I was 16, I’m 37 now. When going to get a passport I know that the name needs to be the same as what’s on my SS card, license, etc…but it is not. As my birth certificate still has my birth name on it, which has the additional middle name and my FATHERS last name.

    So my question is: Will I still be able to use this to get my passport? If not, how would I go about getting it?

    Thank You so much for such a wonderful service. I’ve never had ANY issues with Vital Check and have used it for myself and one of my daughters! God Bless YOU!

    1. Hello Chanda! 1st we would like to thank you for using our service and we appreciate your feedback.
      If you are needing anything corrected or changed on your birth certificate you would want to complete that step 1st. SO that you will no problems when applying for your passport. The amendments and corrections department in the state you were born will be able to assist you with this. If you need the contact number for the state’s amendments & corrections please let us know and we’ll be happy to help.
      As far as the certificate you received goes, you really should select the actual reason you need it so that the vital records office knows to put the required information on it. Some states will give less details on the certificate if you say you just need it for yourself. If I may, what state did you order it from (where were you born)? This will help me to determine if the reason selected plays a role in the certificate received could vary.
      Thank you again,
      Nichole H.

  15. Just wondering how are you able to pass the notary signature when san Diego ‘s clerk needs that from me online before I am able to receive it ?

    1. Thank you for your question. Because every location may have unique regulations and rules, we suggest you contact us at vitals.research@vitalchek.com with your order number and any specific questions you may have. Thank you.

  16. I need a new birth certificate to show my parents names to apply for a passport. Will this Birth Certificate show their names?

    Thank you

    1. Hello Debbie and thank you for your question.
      If you are needing the certificate for a passport make sure you select that for the reasoning in the drop down box. This will make sure the state knows to give you all the required information on certificate for obtaining a passport. You can order on http://www.VitalChek.com or you can contact our office at 1-800-255-2414. VitalChek works directly with hundreds of government agencies nationwide to provide consumers with the ability to securely order their vital records online.
      Thank you,
      Nichole H.

  17. I think this is a ripoff. I ordered from Vitalchek because they offered fast results, BS.
    I needed me birth certificate now so, their claim of 3 to 5 days is a joke.

    1. Hello John, We are sorry for your experience. If you can send us a direct email at Vitals.Research@VitalChek.com (including your order number) we’ll be happy to check with the vital records office to find out the status of your order.
      Thank you,
      Nichole H.

  18. What is needed if a non-family member goes to pick up birth certificate for you?

    1. Great question, thank you. In most cases, only the individuals named on the record or immediate family members are allowed to receive someone’s birth certificate – to help ensure the certificate doesn’t get into the wrong hands. However, since each agency has unique rules and requirements, it’s usually best to contact the vital record agency, or check their website, to see who may be eligible to pickup or receive a birth certificate. Thank you.

  19. Why did birth certificate become so expensive. Its only a paper document that you can usually keep and be able to read for , I’ll say 40 or 50 years. I am seventy now and have to pay 22.50 for a new one only because it can not be read any longer. The cost is too much.

    1. Great question Virginia. While we can’t speak for all the specific costs that the vital record agencies charge for producing and issuing birth certificates, there have been significant changes in the security of these documents which contribute to the increased cost of producing them. Things like being printed on enhanced security paper, to help ensure they cannot be easily duplicated or modified, is just one example of changes in recent years. Once you get your new certified copy, we suggest that you keep it in a very secure place and don’t handle it often to help ensure it will stay clear and readable for a long time to come. Thank you.

  20. I ordered my sons birth certificate almost a week ago to register him for school and still have not received a email or any thing about it!! An yes ive checked all folders!! I paid for it and im extremely agitated! I nees it like now or he cant go to school!

    1. Thank you for reaching out April. Please email us at Vitals.Research@vitalchek.com with your order number and we’ll gladly look into the situation for you, so you can get your son’s birth certificate right away. Thank you.

  21. I ordered my birth certificate. On March 10,2016 and it still is not here I’ve called and they said it takes up to 20 business days when the paper that I got off-line said it takes 2 weeks and is Saturday considered a Business day

    1. Hello Chelsea and thank you for reaching out to us.
      Saturday is not considered a business day due to the vital records offices being closed on the weekends and holidays. However we can look into your order to find out the status. If you would please email us directly at Vitals.Research@vitalchek.com including your VitalChek order number we’ll be happy to look into this for you. You can also call our office at 1-800-255-2414.
      Thank you,
      Nichole H.

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  24. Very disappointed I ordered my birth certificate and the sex on it states male however I and a female. Not only can’t I get my passport,I also live in North Carolina and there is a law that states I have to use the bathroom associated with the sex on my birth certificate the bill is called hb2.

    1. Hello Ronda and thank you for reaching out to us. If the vital records office made an error on your record you can contact them to advise them of the error and they will be happy to assist in getting this corrected. If you have had your birth certificate before and it listed the correct gender it should be a simple fix. You can contact our office at 1-800-255-2414 and we can reach out to them for you or you can contact the North Carolina vital records office directly at (919-792-5986).
      Thank you,
      Nichole H.

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  31. Trying to get my birth certificate. You ask for additional documentation which I uploaded and sent. Now you want that same info via fax which I do not have access to. Are you kidding me?? I sent an email to your company already. I am not faxing anything. This is utterly ridiculous.

    1. Hello Charmaine and thank you for reaching out to us. If you would please send us a direct email including your VitalChek order number we’ll look into this further for you to find out why you are now being asked to fax documents. You can email us directly at Vitals.Research@vitalchek.com .
      Sincerely,
      Nichole H.

  32. My son is 2 was born in Illinois but we lived in Missouri at the time. Do I get his birth certificate from the state of Illinois or the state of Missouri where we resided?

    1. Hello Carrie and thank you for your question. If your son was born in the state of Illinois then his certificate would be on file in the state of Illinois. If you need to order his certificate you can use the VitalChek service https://www.vitalchek.com/vital-records/illinois . We at VitalChek work directly with the state of Illinois along with hundreds of government agencies nationwide to provide consumers with the ability to securely order their vital records online. You also have an option to submit a mail in application directly to the state of Illinois. Here is the link to the states website http://www.dph.illinois.gov/topics-services/birth-death-other-records/birth-records . If you have any questions please feel free to call our office at 1-800-255-2414.
      Sincerely,
      Nichole H.

  33. how long could i expect to get the birth certificate that i ordered for detriot michigan today?
    i need it by next month, and u do not wish to see it delayed like the others in this forum.
    could u let me know the approximate time? thank you.

    1. Hellow Alex and thank you for your question.

      If you placed your order through the VitalChek online service and selected your record to come from the state of Michigan then you can contact our office directly at 1-866-443-9897 and we’ll be happy to look at your specific order. The State of Michigan’s vital records office process their order through our VitalChek service, depending on the shipping method that someone selects the processing time can vary from 1-2 business days then shipped UPS Next day Air Saver or 5-10 business days to process then shipped via regular mail. The Processing time starts once the order is complete.

      Thank you,
      Nichole H.

  34. How long do we have to wait after our child was born in Broward County Florida to order her birth certificate?

    1. Hello Tim and thank you for your question.

      The registration time for the state office is typically only 3-5 business days to register a birth in Florida. You can place your order on the VitalChek website https://www.vitalchek.com/vital-records/florida/florida-vital-statistics . VitalChek offers the convenience of ordering birth records and other vital records for yourself or your family from the privacy of your home or office, 24-hours a day, 7 days a week, with no hidden fees or unexplained charges. No traffic, no standing in line, no parking, no hassles. You can also order directly from the state of Florida by mailing in your application or going to the vital records office.

      Thank you,
      Nichole H.

  35. Where can i go to pick up application to send in for my sons birth certificate he was born in minnesota but now live in louisiana …. He is needing it for work purposes

    1. Hello Nancy,

      Thank you for reaching out to us. Here is the link to the state of Minnesota’s birth certificate application http://www.health.state.mn.us/divs/chs/osr/bcappia.pdf Please feel free to visit their site directly to review the rules for ordering http://www.health.state.mn.us/divs/chs/osr/birth.html
      Thank you,
      Nichole H.

  36. I placed an order on August 16. It’s currently Oct 3 and I have yet to receive my document or email telling me the order’s process. Calling isn’t helping, I’m waiting on the phone right now as I type this. So far I have been waiting for 37 mins. I don’t know where my birth certificate is. For I know it could be in someone’s hand who could take this information and do harm. A friend recommended vitalcheck, I’m regretting it now.

    1. Thank you for posting. We apologize if you are experiencing a long wait time on the phone. If your issue has not been resolved and you would prefer to email us at vitals.research@vitalchek.com with your order number, we will be glad to assist you. Thank you.

  37. How long does it take before you receive your birth certificate when you make corrections. I have been waiting for 2 months I live in NY.

    1. Good morning, Vonnetta. Thank you for your question. There are a number of factors that can cause a delay in the delivery of your amended certificate. We recommend you contact the amendments office where your initiated the change to determine if they require further information to process your order and provide you with an estimated time of arrival for your order.

  38. I have applied for Copy of my birth certificate date: 09/30/2016 at Vital record office Reisterstown Road Plaza, 6764 Reisterstown Rd B, Baltimore, MD 21215, and its being more then 15 days i have’t receive my copy in mail. could you please explain what made so long even after paying the amount and service fee there my mail box is still waiting.

    1. Good morning, Tamika. Thank you for your question. It sounds as though you applied for your certificate in person at the vital records office on Reisterstown Road in Baltimore. Your best course of action would be to contact that office directly to determine if there is any additional information required to process your order. The phone number for that location is (410) 764-3038.

  39. I was asked to fax the authorization form to 925-335-7887 for Contra Costa County Recorder, but I tried like 10 times today and it never went through. Can I scan and send it over email? thanks.

    1. Hello, Peter and thank you for your question. We recommend that you contact Contra Costa County Recorder’s office directly at (925) 335-7900 to verify the fax number you have is correct. They will also be able to advise you of any alternative method of form submission that might be available.

  40. Hello
    I have applied for my birth certificate since sept 18. And it’s been processing since then. I was told that Pennsylvania processing date is 10 to 20 working days. Its way pass that and it’s still processing. How long more do I have to wait. I used vital check because I tot it was fast and effective but I dont know what to think any more

    1. Hello Anthony. We’re sorry you are experiencing a delay in receiving your birth certificate. Please email us your order number at vitals.research@vitalchek.com and we’ll be happy to assist you.

  41. Vitalcheck is obviously NOT THE QUICKEST WAY to get your birth certificate. It’s been over 30 days since we requested my boyfriend’s certificate in Pennsylvania and it hasn’t arrive yet. I’m beginning to think Vitalcheck is a major scam.

    1. Hello Maria. We are sorry that you have not received your certificate yet. Please email us at vitals.research@vitalchek.com and include your order so we can look into this for you. Thanks.

  42. I am in Arkansas State , after birth of child , how many days do I need to wait to apply for Birth certificate.

    1. Hello Ramesh. Thank you for your question regarding applying for a birth certificate for your child. We suggest you contact the vital records agency in the city where your child was born for more information.

  43. My husband needs his birth certificate urgently in less than two weeks for his passport so we thought we will do it through vitalcheck,but…… so we sent his sworn letter but there was no confirmation from vitalcheck after two days we called and they have no record.. how can they not have a record? we faxed and we got the received message.. so we sent again and no confirmation again.. meanwhile we asked if we can scan and upload and every rep had a different story. One said Santa Clara requires us to fax while other said we could upload. The point is if it is so difficult to fax and get a confirmation and the get the process even started good luck with getting it on time. At this point we feel if we had done it through mail directly with the county probably it would have been better.

    1. We’re sorry you’ve had a frustrating experience trying to determine the status of your order with regards to receipt of your faxed documents. Please email us your order number at vitals.research@vitalchek.com or call us at 800-255-2414 and we’d be happy to assist you.

  44. The hospital where my daughter was born lost her paperwork, so she doesn’t have a birth certificate at all. How long does it take to have one created for her and what sort of proof do I need if her existence? I no longer live in the state where she was born.

    1. Hello Jonathan. Thank you for your question. We suggest that you contact the Vital Records agency in the city where your daughter was born. They should be able to help you determine the type of documentation you will need and who you will need to contact.

  45. HI,

    We ordered a birth certificate over a week ago and it was supposed to be delivered ups air; UPS says they have not received the package at all from Vital check; only the billing details.

    1. Hello Agya. We’re sorry to hear you have not received your certificate yet. Please email us your order number at vitals.research@vitalchek.com and we will be happy to look into this for you.

  46. I ordered my birth certificate on October 10th. It is now December 5th and I have yet to receive it. I am highly dissatisfied.

    1. Hello Arianna. We are sorry to hear that you have not received your certificate yet. Please email your order number to us at vitals.research@vitalchek.com and we’ll be happy to look into this for you. Thanks.

  47. Vital check is useless and does not speed up the process. We placed two orders within two weeks of each other for two different birth certificates and we have received the latter of the two and not the one that was originally placed first. The order was placed 11/10/2016 and now we are being told that it may not be until February 2017 until we get it. How is this possible when we already received the latter of two orders (that order we received within one week) but this one will take 3 to 4 months. Just insane if you ask me. So yes, I do believe a better option would be to go to your local office if you are able. And then to call the local office they just give you the same information the website gives you. Blah, blah, blah. So no sooner do you make the phone call and wait only to hear what the website is telling you. You have my money, I want my birth certificate. I guess I can kiss my March trip goodbye because I will not be able to get the passport in time. Extremely dissatisfied that it takes this long to receive something like this. Would you appreciate it if I told you that you could not have that dental appointment, surgery, or vacation if this was you! Either hire more people or make it more convenient.

    1. Hello Tamara. We’re sorry for the inconvenience you are experiencing. Each state has different requirements and different processing times for vital records orders. If the two birth certificates you ordered are coming from different states, this may explain why the second certificate you ordered arrived first. There are a handful of states that are experiencing very high order volume and their processing times are in the range you mentioned. Please contact us at vitals.research@vitalchek.com and we’ll be happy to look into the matter for you to see if the state allows for rush requests under certain circumstances.

  48. Hi, my boyfriend and I have to travel within the next 3 weeks. He just order his birth certificate (from Austin Texas) using your service because the last one (using US post office) was never delivered. Do you think we will get it within the next week? He paid the expedite shipping (1-3 business days). It is extremely urgent because he needs to get his passport.

    1. Hello Grace. Thanks for reaching out to us. Your boyfriend can log into VitalChek.com and click the “Manage My Order” Tab for more information regarding the order status. Be sure to have the order number and pin number handy. If he has further questions, he can email us at vitals.research@vitalchek.com and we’d be happy to assist him.

  49. I placed an order for my birth certificate on January 10th 2017 for travel purposes as i recently realized that I misplaced my birth certificate and still had a month left before cruise. I placed the order and requested express shipment. I am now 1 week away from cruise and still no birth certificate. When i check online the last week…the website just says process complete yet nothing has arrived. This is so frustrating considering there is no refund if i miss this cruise.

    1. Hello Sharon. We’re sorry to hear you haven’t received your birth certificate yet. Please email us with your order number at vitals.research@vitalchek.com and we will look into this for you.

  50. Please excuse my ignorance, but in order to apply for a passport in person at the post office (in Wisconsin), do I need to give away the birth certificate (in which case I would need to order one from VitalCheck), or do I just need to bring along my original to be copied and given back to me?
    Thank you!

    1. Hello Jennifer. Very good question. When you apply for your passport, you will be required to submit your birth certificate with your application but it will be returned to you later once the process is complete.

  51. Hello my name is sheila polk i wanna know how do i get my orginal birth certificate

    1. Thank you Sheila. Original birth certificates are kept on file by the government vital record agency (state, county, and/or city) responsible for issuing birth certificates and other vital records. You can obtain an official, or certified, copy of your birth certificate (which would be valid for most legal purposes, including obtaining a US Passport) either directly through the vital records agency in the state where you were born, or you may be able to order online through our website at http://www.vitalchek.com. We hope this is helpful for you. Best regards.

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