Your shipping prices are way out of line for simply shipping papers. I own businesses and ship every day and know the real cost. If my order is being shipped next day then ok but I never saw anything mentioned about that. If it is not next day then I don’t understan $17.50 to ship a few papers. If I was not already done with all the requird work to do this, I would have canceled before ordering and just mailed to state to get this for half the cost. Oh well, buyer beware.
Hello Norman and thank you for your input.
Most of the state agencies that we assist with do utilize the UPS Next Day shipping method. Once the Vital Records office has finished processing the order they then ship out using whichever shipping method the customer selects when placing the order.Typically the shipping methods available are UPS Next Day, which the price will vary by location or Regular Mail, there is no fee for the regular mail shipping. VitalChek actually saves the customer 48% on average when shipping UPS Next Day with our negotiated rates.
If you would like for us to look into your order to see if there is anything that we can change for you as far as the shipping method or possibly canceling your request, please feel free to contact our office directly at 1-800-255-2414 and we’ll be happy to help.
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